Imo, the term “buy” for all goods should pass some sort of litmus test. Eg:

does the product being sold have the same properties as a brick?

• can the product be resold privately?
• can the product be lent to another user temporarily?
• would the product still perform its function when the manufacturer stops supporting it?
• would the product still perform its function if the manufacturer ceased to exist.

if the product does not pass all these tests, the customer is not buying. Consider using terms such as ‘rent’ or ‘lease’ or ‘subscription’

Explain what you want. It’s that easy.

I did many years of “I want something simple that I can maintain easily, and will still look ok when I drag my ass out of bed at 10am, an hour late for work. Anything but a buzz cut”

Eventually I found something that I can touch up at home myself, and can explain to even the shittiest of barbers.

It’s hair. Nobody really gives a shit. You’ll get some shit ones, some good ones, a buzz cut you explicitly didn’t want. Nobody got hurt, and it grows back.

Same volume, just increased length but reduced girth.

Because that’s the way the legal system works.

“Oops, had some harmful/illegal content on there? Nobody was /really/ hurt, or at least, we weren’t directly causing harm. I’ll take it down and eat a small fine.

Vs

“Oh I’m sorry, I’ll take down the 30s clip of your 90s movie. it has caused you 3million in damages? I’m so sorry, here’s some tools that will automate detection and removal of your property. I’m so sorry”